Oracle CX Cloud Suite allows you to provide your customers the best experience which differentiates, innovates, and improves business results.
enjoy the most complete, integrated, and extensible customer experience solution.

OUR SERVICES INCLUDE

Marketing

Aggregate marketing data and target the right audience to simplify and streamline the customer experience Orchestrate individualized, relevant customer experiences across channels Analyze marketing performance, attribute revenue, and gain better insight into the customer experiences you provide

Sales

Deploy and use your CRM system easily Drive sales results via complete mobility and multiple screens Optimize sales performance with powerful analytics Drive productivity via integrated communication, coaching and team selling Drive demand across all channels with modern selling tools

Service

Make it easy for customers to engage with your brand and get the information they need Make it easy to serve customers more efficiently through self-service content, online chat, click-to-call, and virtual assistants Easily adapt to the needs of your business by bringing flexibility to the customer service organization

Commerce

Fast: get live quickly and move at the speed of business

Flexible: easily customize your brand experience without limits

Complete: simplify everything you need in one place

Reliable: innovate and grow with the proven leader

Social

Gain faster, deeper, more accurate insights from social Quickly deliver content to the right people at the right time Drive stronger customer bonds by delivering proactive social customer service Drive faster growth through social customer identification and targeting

CPQ

Enable everyone from sales reps to channel partners to sell more with improved cross-sell and upsell capabilities Automatically generate 100% accurate, customer-friendly quotes in minutes Sell more profitably with price, discount, and margin control and by using automated approvals